Competency Assessment — Executive Housekeeper

Uncategorized
Share

About Course

A professional competency assessment programme for executive housekeepers, housekeeping supervisors and floor supervisors in hotels and accommodation units.

The programme is designed for people already working in the field who want their knowledge validated and updated. It covers four thematic modules, each with a video recap, a downloadable course handout and an assessment quiz:

Module 1 — Department Organisation and Team Coordination
Module 2 — Standards, Room Inspection and Quality Control
Module 3 — Linen, Stock, Laundry and Costs
Module 4 — Hygiene, Health and Safety, and Operational Coordination

Each quiz contains 20 questions with a 20-minute time limit. The pass mark is 80%, meaning a minimum of 16 correct answers per module. Two attempts are allowed per module.

On passing all four modules, the candidate receives The Butler Standard Professional Certificate — an internal attestation issued by The Butler Hospitality Collection.

Show More

What Will You Learn?

  • Structuring the housekeeping department and allocating work
  • Staff planning, briefings and coordination with reception
  • Room inspection, room statuses and quality control
  • Linen par stock, laundry management and stock control
  • Cost per occupied room and controlling departmental costs
  • Chemical safety, health and safety at work and room security

Course Content

Department Organisation and Team Coordination

  • Department Organisation and Team Coordination
  • Module 1 – Executive Housekeeper: Department Organisation and Team Coordination

Standards, Room Inspection and Quality Control

Linen, Stock, Laundry and Costs

Hygiene, Health and Safety, and Operational Coordination

Obții Certificatul de Standard Profesional

Atestă-ți competențele în fața angajatorilor. Certificat emis de The Butler Hospitality Collection.

selected template
Intră în Rețeaua Majordomului