Competency Assessment — Room Attendant
About Course
A professional competency assessment programme for room attendants working in hotels and accommodation units.
The programme is designed for people already working in the field who want their knowledge validated and updated. It covers four thematic modules, each with a video recap, a downloadable course handout and an assessment quiz:
Module 1 — Room Cleaning and Preparation
Module 2 — Linen, Trolley and Restocking
Module 3 — Chemicals, Safety and Guest Privacy
Module 4 — Hygiene, Disinfection and Sanitary Rules
Each quiz contains 20 questions with a 20-minute time limit. The pass mark is 80%, meaning a minimum of 16 correct answers per module. Two attempts are allowed per module.
On passing all four modules, the candidate receives The Butler Standard Professional Certificate — an internal attestation issued by The Butler Hospitality Collection.
Course Content
Room Cleaning and Preparation
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Room Cleaning and Preparation
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Module 1 – Room Attendant: Room Cleaning and Preparation
Linen, Trolley and Restocking
Chemicals, Safety and Guest Privacy
Hygiene, Disinfection and Sanitary Rules
Obții Certificatul de Standard Profesional
Atestă-ți competențele în fața angajatorilor. Certificat emis de The Butler Hospitality Collection.
