Competency Assessment — Waiter
About Course
A professional competency assessment programme for waiters working in restaurants, hotels and catering venues.
The programme is designed for people already working in the field who want their knowledge validated and updated. It covers four thematic modules, each with a video recap, a downloadable course handout and an assessment quiz:
Module 1 — Service Technique and Protocol
Module 2 — Wines, Beverages and Upselling
Module 3 — Guest Relations and Handling Situations
Module 4 — Food Hygiene and Safety
Each quiz contains 20 questions with a 20-minute time limit. The pass mark is 80%, meaning a minimum of 16 correct answers per module. Two attempts are allowed per module.
On passing all four modules, the candidate receives The Butler Standard Professional Certificate — an internal attestation issued by The Butler Hospitality Collection.
Course Content
Service Technique and Protocol
-
Service Technique and Protocol
-
Module 1 – Waiter: Service Technique and Protocol
Wines, Beverages and Upselling
Guest Relations and Handling Situations
Food Hygiene and Safety
Obții Certificatul de Standard Profesional
Atestă-ți competențele în fața angajatorilor. Certificat emis de The Butler Hospitality Collection.
